Langsdale Library, University of Baltimore

User Service Commitment

The staff of Langsdale Library strives to provide the University community with high-quality information resources and services in support of the University's mission and is committed to the following principles of service:

Access: We provide timely, convenient, and equitable access to materials and services.

Continuous Improvement: We seek and use feedback for continuous improvement of services.

Environment: We offer a safe, clean and comfortable environment that promotes the effective use of Library resources.

Information: We deliver concise and accurate information resources and services to achieve your goals.

Intellectual Freedom: We supply information from a variety of resources and viewpoints in a non-judgmental atmosphere.

Privacy: We protect the privacy of your use of Library materials and services to the maximum degree under law.

Service: We work with you to meet your needs.


June, 2004