Scope of Service
The Langsdale Library Special Collections Department is open to the public and strives to provide the best possible free access and reference service to students, scholars, community researchers and the general public, while maintaining secure conditions for the preservation of our archival collections. Researchers will experience equality of access to research material and all related services without discrimination in any form.
Reference and Research Services
Special Collections is open Monday through Friday, 9 AM to 5 PM. Researchers must complete our online appointment form at least 48 hours in advance. Special Collections staff reserves the right to require that walk-in visitors reschedule their research at a future date.
Researchers can expect that written, phone and email questions will receive an initial response within 24 hours, preferably the same business day. For those researchers unable to visit in person, Special Collections staff will provide up to 30 minutes of research free of charge, including fulfilling up to 25 free scan-on-demand images. Fees will be charged for research and scans beyond this minimum; please contact firstname.lastname@example.org for more information. Other materials in Special Collections can be accessed through the hiring of freelance local researchers. If requested, a list will be provided of professional organizations used to advertise and obtain these services.
The free use of a self-service scanner is available in the Research Room. However collection material can only be scanned with the approval of the staff. If specialized scanning or digital reproduction requires external vendors, the researcher will be required to pay for these services. We cannot provide onsite photocopying and can only provide printing services to UB students, faculty and staff.
Conditions Regarding Collection Use
Special Collections materials are non-circulating and can be viewed only in the Research Room. Access to some material is limited by donor restrictions, privacy concerns, legal requirements and/or the physical condition of the material. For more information on restrictions, please see our Restrictions Policy.
Photographing collection material is allowed without using a flash. Department staff may require that gloves be worn when handling some fragile or easily damaged materials. Please keep all materials in the original boxes, folders and order in which they were received. Pencils and laptops may be used for note taking. Food and beverages of any type, including water, are not allowed in the Research Room. On arrival at the Research Room, please check-in with the Receptionist and leave all belongings except camera, notebook and laptops in the secure lockers located in the hallway. Langsdale Library cannot be held accountable for lost or stolen items. Theft or mutilation of materials will result in legal prosecution. Accidentally damaged materials will result in charges for repair, restoration, or replacement.
For special purposes, such as exhibitions, Special Collections material may be loaned out of the department. Approval of loans will be considered on a case-by-case basis. Please send inquiries email@example.com.